Scope of the Code of Conduct

The following Supplementary Conditions - Code of Conduct supplements the Conditions of Entry to the Racecourse, including any applicable Special Conditions (the Conditions of Entry and Terms & Conditions).

This Code of Conduct should be read in conjunction with the Conditions of Entry and Terms & Conditions. However, if any provision in this Code of Conduct conflicts with a provision in the Condition of Entry and Terms & Conditions, this Code of Conduct shall take precedence and shall modify the Conditions of Entry and Terms & Conditions to the extent necessary to give effect to the relevant provision of this Code of Conduct.

Unless stated otherwise, any terms used in this Code of Conduct shall have the meanings given to them in the Conditions of Entry and Terms & Conditions.

1. Code of Conduct

All Attendees who enter the Racecourse (including all surrounding land, car parks and other facilities which are under the ownership and/or control of the Operator) shall be deemed to have accepted, and agree to comply with, this Code of Conduct. Attendees are admitted to the Racecourse strictly subject to this Code of Conduct. There are no exceptions.

2. All Attendees

All Attendees who enter the Racecourse (including all surrounding land, car parks and other facilities which are under the ownership and/or control of the Operator) shall:

• Comply with current government guidance regarding the wearing of face coverings. 
• Arrive at the racecourse in good time to go through all the necessary entry procedures.
• Familiarise yourself with your entry point and location of amenities within the racecourse.
• Be aware that most payments inside the ground are contactless.
• Only attempt to access those areas for which you are entitled under your ticket.
• If you are attending with other guests please make sure they have read and understood these guidelines too.

Zero Tolerance

Aggressive behaviour, be it violent or abusive, will not be tolerated and may result in you being removed from the Racecourse and the Police being contacted.

We would like to ask all racegoers to read and take note of the occasional types of behaviour that would be found unacceptable:

• Using bad language or swearing at staff or other racegoers
• Verbal abuse towards the staff in any form including verbally insulting staff
• Any physical violence towards anyone, for example pushing or shoving
• Racial abuse and sexual harassment will not be tolerated
• Persistent or unrealistic demands that cause stress to staff
• Causing damage/stealing from the premises, staff or other racegoers
• Use or selling of drugs

3. Attendees Entering the Racecourse other than as a Private Individual

In addition to complying with Section 2, all Attendees who enter the Racecourse (including all surrounding land, car parks and other facilities which are under the ownership and/or control of the Operator) in any capacity other than as a private individual, shall:

• comply with any training requirements required by the BHA and/or Operator prior to being given access to the Racecourse;
• use, in the correct manner, any PPE identified as appropriate to their role;
• wear required accreditation at all times;
• only attempt to access those areas of the Racecourse for which they are accredited and in any event, the Attendee shall not enter any area of the Racecourse unless reasonably necessary for fulfilment of their role;
• follow the instructions of all members of the Racecourse Executive and BHA Officials (including but not limited to the COVID-19 Officers)
• maintain responsibility for disinfection of their own equipment in line with agreed procedures;
• comply with all changes to operating procedures relevant to their role.

4. Attendees entering The Lodge for overnight accommodation

• All hotel residents are asked to act in a responsible manner at all times and inform the Lodge Management of your catering requirements and movements during your stay upon checking in. 

5. Breaches of this Code of Conduct

Any breach of this Code of Conduct will be reported to the Operator and the BHA Stewards. There will be a zero-tolerance approach to breaches of this Code of Conduct. In the event of any breach by an Attendee, in addition to any applicable sanctions set out in the Conditions of Entry:

• the Operator (with the full support of the Racecourse Managing Executive and BHA Stewards) may immediately remove the Attendee from the Racecourse, regardless of the Attendee’s role or status;
• the BHA Stewards may take regulatory action against the Attendee in line with the powers available to them; and
• the Attendee acknowledges that they may be liable to sanction from their employer or any organisation that is responsible for them.

Any individual who is ejected from the Racecourse for breaching this Code of Conduct may be unable to attend a fixture at the Racecourse or any other racecourse until further notice.