We are delighted that you are planning a visit to our venue. At Perth Racecourse, we strive to ensure that all our guests have a comfortable and enjoyable experience. With this in mind, we have a range of accessible facilities and services available for those who may require additional assistance.
Below is some information on what we have in place to make your day a seamless and enjoyable experience. If you have any specific requirements or need further assistance during your visit, please do not hesitate to contact us on 01738 551597 or email info@perth-races.co.uk
We recommend reaching out in advance so we can ensure all your needs are met.
We look forward to welcoming you and making your visit a memorable one.
We strongly recommend purchasing all raceday tickets in advance. This can be done online, or over the phone. Please note, if you require an Essential Companion ticket, please contact the Racecourse Office by phone on 01738 551 597. See Essential Companion section below for more information.
All differently abled racegoers qualify for a Concession Ticket in the Grandstand Enclosure. The Picnic Enclosure, is a single ticket Enclosure and therefore only one ticket type.
Tickets for racing can be bought at Gate B on the raceday. This gate is open until the third race and is accessible for wheelchair and mobility scooter users.
Our customer care team are on hand to provide assistance when necessary and required. At the ticketing counter there is a portable induction loop. This facility can be used by switching a hearing aid to the ‘T’ switch.
Racegoers that require an essential companion will qualify for a Concession Ticket. These can be purchased online in advance of the raceday. Please note, you would be required to provide one of the following on the raceday:
· Disability Living Allowance
· Personal Independence Payment
· Signed letter from GP (with accompanying photo ID)
Essential companions will receive free admission to the racecourse on raceday when accompanying a paying guest with accessibility needs. If a second essential companion is required, please contact the Racecourse to discuss how we may be able to help you.
On arrival to Perth Racecourse, if you are a Blue Badge holder or require accessible parking, please advise the parking stewards and they will assist you. Please note, the accessible parking is located close to the Grandstand Enclosure entrance and is on hard standing. It is a short walk from the car park to the Grandstand Enclosure gates. If you require assistance, please do let one of our customer care team know, and we can help where possible.
The shuttle bus service we offer to and from the Racecourse does include wheelchair accessible transport. Please advise our bus operator on the raceday at the stop to ensure we can accommodate you swiftly on the next available bus.
If you are unable to stand for long periods of time in a queue, please speak with the customer care team at any of the entrances who will either arrange a seat, and/ or provide priority entry where possible.
There is ample seating across the course, both with and without armrests; please contact the Racecourse to discuss your requirements in more detail. Every effort will be made to accommodate requests, subject to availability.
The Racecourse is equipped with a portable induction loop at Gate B and at the Owners & Trainers Desk. Please look for the induction loop sign and switch the hearing aid to the T switch. If the induction loop is needed elsewhere on site, we shall endevour to transfer the portable hearing loop to the location required.
Upon request the Racecourse will take steps to provide accessible information on USB Flash Drives and large print.
Our website is accessible for racegoers with impaired vision with contrast and text size toggle.
If the Racecourse can provide further assistance to customers with Unseen Impairments (including but not limited to unseen physical disabilities, learning disabilities, dementia, and autism) please contact the Racecourse in advance of your visit to discuss how we may be able to assist you in your day. Every effort will be made to accommodate such requests, subject to availability.
Customers suffering from temporary mobility restrictions (e.g. broken leg) which may affect their access to the Racecourse and/ or seating areas, should contact the Racecourse to discuss your requirements in advance of your visit. Every effort will be made to accommodate such requests, subject to availability.
We have endeavoured where possible to provide access for wheelchairs, mobility scooters and pushchairs around the Grandstand Enclosure. The majority of the Grandstand Enclosure is on tarmac, with trackside being on grass.
The Picnic Enclosure is exclusively grass.
The Galileo Restaurant, Cafe 1613 and all bars have full wheelchair access, and lifts where necessary. We have a number of raised wheelchair platforms trackside and by Parade Ring for viewing.
Within the Grandstand Enclosure, there are 3 accessible toilet facilities. One located by the The Barn, and another located in the Betting Hall. These are not key controlled.
The third accessible toilet is located by the Press Room. This is key controlled. The key can be obtained from the Racecourse office just a few doors down by the Parade Ring.
Within the Picnic Enclosure which is open on Ladies Day and weekend fixtures only, there is an accessible toilet beside the main public toilet block.
Guide Dogs are always welcome, and we are happy to provide a bowl of water for your hard-working companion throughout the day.
Within the Betting Hall there are two accessible level betting kiosks with the Tote and William Hill.
All hospitality packages can accommodate those with additional requirements. However, unfortunately, the Upper Dewhurst Boxes and 1908 are not accessible to wheelchair or mobility scooter users.
It is advisable to speak with the Sales Manager so that they may advise on any specific limitations or available adaptations.
If you have any further questions or would like to provide feedback on our services, please call on 01738 551 597 or email us at info@perth-races.co.uk
Whatever your reason for visiting, this is everything you need to know to enjoy a day at Perth Racecourse.
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